We use multiple companies for shipping.
Depending on the size of your order, we will use USPS, UPS, GLS, DHL or PostNL.
|Mailbox package||5 to 10 business days||3 to 10 business days||2 to 4 weeks|
|Small package||5 to 10 business days||up to 5 business days||2 to 4 weeks|
|Large package||5 to 10 business days||up to 5 business days||up to 8 business days|
All packages in the USA will ship with USPS media mail from Marietta, GA.
Undamaged, unused products can be returned within 14 days of arrival for a full refund minus shipping costs from and to the customer. Please contact us for instructions.
My Fulfillment Center
460 Glover Street SE, Suite B
Marietta, GA 30060
The company Chess-Steps is responsible for distributing and promoting the brand Chess-Steps, also known as 'The Steps Method' or 'de Stappenmethode'.
For questions or feedback, please e-mail email@example.com